Oyster.com Hotel Investigators In Action

by Kelsey Blodget on January 1, 2013

We at Oyster.com know more about the hotels we cover than anyone else. How? Because we’ve been there. We send investigators to every single hotel in person to take hundreds of honest photos, so that you can see the truth before you arrive. And the objective written reviews from our hotel experts give readers both the pros and the cons: We never sugarcoat the truth.

So far, we’ve taken a million photos of over 3,000 hotels in 240 cities — and we’re nowhere near finished. Keep an eye on our newest hotels here.

We’ll do whatever it takes to make sure we investigate every aspect of the hotel.

We say hello to the doormen.

An Oyster investigator in action

An Oyster investigator in action

We check out the lobby.

An Oyster investigator in action

An Oyster investigator in action

 

We grab a snack.

An Oyster investigator in action

An Oyster investigator in action

 

We hop in the shower.

An Oyster investigator in action

An Oyster investigator in action

 

We watch TV.

An Oyster investigator in action

An Oyster investigator in action

 

We cook up a meal.

An Oyster investigator in action

An Oyster investigator in action

 

We take in the views.

An Oyster investigator in action

An Oyster investigator in action

 

We aren’t afraid of heights.

An Oyster investigator in action

An Oyster investigator in action

 

Sometimes, our work takes us to the edge.

An Oyster investigator in action

An Oyster investigator in action

 

It was really, really dangerous to take this photo.

Dun Aengus fort on Inishmore, Ireland

Dun Aengus fort on Inishmore, Ireland

 

But we’re adventurous spirits. That’s one of us below!

An Oyster investigator jumping off a bridge in Jamaica

An Oyster investigator jumping off a bridge in Jamaica

And we’ll do much, much more besides. Take a look at any hotel photo album on our site, and you’ll see just how in depth we go.

Want to learn more about Oyster? Read all about us.

{ 7 comments… read them below or add one }

BRENDA STITT September 20, 2013 at 1:28 pm

I have been looking at your photos for Iberostar Rose Hall Beach Resort and in the photos it is showing pictures of the kids waterpark, however the same pictures are in the Iberostar Rose Hall Suites. Is there access from the Beach Resort for the kids waterpark, or are the pictures under the Rose Hall Beach Resort meant for only the Rose Hall Suites.(Montego Bay Jamaica)My understanding from reading your review was that if you stayed at the Beach Resort you could NOT use the facilities at the Rose Hall Suites, or Rose Hall Grande. Maybe there is joint usage of the kids waterpark, I plan on staying at the Rose Hall Beach and need confirmation of this.
Thanks so much.

Deborah Deckys January 2, 2014 at 5:30 am

Hi,

I was just searching Google & came across your website.
I plan on coming back to New York in 2016, a little way away yet.
Have you ever done reviews in hotels with disabled facilities?
I have MS & need a safe place to stay.

I plan on coming over at the end of November possibly Xmas 2016.

Thanks

Kelsey January 2, 2014 at 10:35 am

Hi,

Thanks so much for reaching out! We have reviewed hotels with accessible facilities — this list may help for your trip to NY: http://www.oyster.com/new-york/hotels/roundups/best-handicap-accessible-hotels-in-new-york/

Best of luck!

Kelsey

Paul Siwy February 11, 2014 at 4:47 pm

Just an update re the “Sunset at the Palms” resort. The resort is adults Only as of Dec. 2013.

Kelsey February 14, 2014 at 9:17 am

Thanks, Paul! We’ll make sure to update our review.

Denise February 17, 2014 at 8:16 pm

Hi,
I was looking at your photos of the Garden Cottage room at the Royal Lahaina Resort in Maui. When were the photos taken? Did you get to view inside more than one cottage? Several reviews on Trip Advisor say the Cottages are pretty run down but from your photos it looks ok. We are booked there for next month and I am wondering if we should book a Tower room.

Kelsey February 20, 2014 at 10:51 am

Hi Denise,

The Cottage Room has been renovated since our visit (we labeled the album “pre-renovation” to help make that clear) so it should be nicer than our photos. The Cottage Rooms were renovated in 2012, while the Tower rooms were renovated in 2007. I hope that helps!

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